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Technological Advances in Correctional Facilities offered by Securus Technologies.

Securus Technologies is a profit organization that provides technical solutions to correctional facilities. The company uses its products to beef up security within law enforcement facilities as well as the community at large. It offers services that involve telecommunication in the corrections sector, which positively influences the safety of individuals, parole officers and detainees. Securus Technologies is managed by Rick Smith, a renowned electrical engineer. Smith acts as its chief executive officer. The company has several branches across the United States and Canada, with over one thousand workers attached to the divisions. The communication company designs LBS software, which is commonly used by officers when identifying contraband products.


Employees of Securus Technologies are experts in the field of marketing and engineering. The company’s quality and innovative products make it be featured among the leading inmate communications providers in the United States. The firm expanded its services to offers its services to over two thousand correctional facilities in Carrolton, Allen, Georgia, and Atlanta. The communication firm has a five-star rating earned from the Better Business Bureau for its quality services. Payments within the company are automated after the enterprise acquired JPay Inc.


Securus Technologies offers communication gadgets that enable inmates to communicate with their families. The accessories are designed to collect data from correctional facilities, which is later presented to parole officers for scrutiny. Phones offered by the company are invented to record audios that are used to monitor activities of inmates. Securus Technologies helps to reduce the use of drugs and substance, by providing video graphics of the facilities. The communication company continues to ensure that all software offered by the firm are updated weekly, to meet demands of clients. Besides providing quality services and products, prices of their commodities are usually reasonably priced. The company holds the most extensive account of inmates in the United States alongside serving over one million inmates.


Securus Technologies: Making the Incarceration Environment Safer and Better

As Securus Technologies, we are a leading provider of criminal and civil justice technology solutions for investigation, public safety, corrections, and monitoring published several facility customer comments on the use of technology in solving and preventing crimes; this included inmate-on-inmate crimes.


Here are several samples of comments from e-mail communications as well as formal letters that we receive from jail as well as prison officials throughout the U.S. These comes from officials tasked with preventing as well as solving crimes plus making the incarceration environment safer and better.


We have edited specific references to facility names, counties, and states to protect the innocent. At least once a week, we create a new service or product that helps law enforcement as well corrections officials to solve plus prevent crimes.


Selected Comments


  • One customer wanted to let us know that with our assistance, in a case, they were able to use phone call information to get a search warrant for a corrupt staff member. Because of that, their staff arrested the corrupt person. The customer thanked us and was looking forward to much more.
  • Another customer wrote that they were doing an investigation and he called us concerning the covert alert feature; with our help, they were able to use the feature and arrested the suspect.
  • Also, another customer commented that investigative tools allow their staff to carry investigations when there’s a potential security threat to the community or the facility, or a complaint of harassment.


Securus Technologies is a for-profit prison (private prison) technology company located in Dallas, TX. Established in the year 1986 with regional offices based in Allen, TX, ATL, Georgia, and Carrollton, TX, our company employ about 1,000 people. It has contracts with a total of 2,600 correctional facilities all over the U.S. We serve more than 2,200 Correctional Facilities in Canada and U.S.